Exovella
Last updated: October 2026
Orders are usually processed within 1 to 2 business days after payment is confirmed. During peak periods, processing may occasionally take a little longer.
We ship to the United States, the United Kingdom and Canada. Estimated delivery time is usually 5 to 12 business days after shipping, depending on your location.
These times are estimates and may vary depending on the season, carrier activity or customs processing.
You will receive a tracking number by email as soon as your order ships. You can follow your package at any time on our Track your order page. Depending on the carrier, some tracking updates may only appear once your package reaches your country.
Shipping is free on current offers. If any shipping fees apply, they are clearly shown at checkout before you place your order.
Depending on your country, import duties or taxes may apply. Where applicable, they are shown or collected at checkout so there are no surprises on delivery.
Please make sure your shipping address is correct when you place your order. We cannot be held responsible for delays or failed deliveries caused by an incorrect address.
If your order has not arrived within a reasonable time after shipping, contact us at contact@exovella.com with your order number and we will look into it right away.
For returns and refunds, please see our Return & Refund Policy or contact our support team.
Email: contact@exovella.com
Average response time: 24 to 48 business hours
